2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND
lintonlogisticsteam@gmail.com
Telephone: +44 7476 683235
These policies cover the website and enquiry form. Confirmed deliveries are subject to separately agreed service terms.
1. Scope and operator
This notice explains the handling of personal information through the Linton Logistic website and its contact form. It describes the current website, not a future shipment-management platform. Linton Logistic is the brand displayed on this website.
Linton Advisory LTD, operating under the brand Linton Logistic, is the controller responsible for the personal information described in this notice. Our business contact address is 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND. Email: lintonlogisticsteam@gmail.com. The contact form also includes a Privacy request topic.
Our current client-login form does not authenticate accounts or provide access to a working client dashboard. Website enquiries do not create shipment bookings. Information required for an actual delivery would be addressed in the applicable service arrangements and an updated privacy notice.
2. Information we receive
| Category | What it includes | Source |
|---|---|---|
| Contact details | Your name and email address; company and telephone number if supplied. | You, through the contact form. |
| Enquiry details | Topic, message, and optional collection and destination locations. | You, through the contact form. |
| Submission records | Submission time, reference identifier, processing status and the privacy-notice version acknowledged. | Created when the form is processed. |
| Technical information | Network and request information needed by hosting providers to deliver the site and protect it from abuse. | Your browser and hosting infrastructure. |
| Abuse-prevention records | A short-lived pseudonymous network identifier and a submission counter. | Calculated by the form handler; not attached to the enquiry record. |
The enquiry database does not store the raw IP address, browser fingerprint or advertising identifier. Hosting providers may separately process access and security logs under their own arrangements.
The site does not ask for payment-card information, government identification, health information or account passwords through the contact form. Please do not include these, or unnecessary personal information about recipients or other people, in your message.
3. Required and optional information
Name, email address, enquiry topic, message and acknowledgement of this notice are required to submit the form. They allow the enquiry to be recorded and a response to be directed to the appropriate person. Company, telephone number, origin and destination are optional.
You do not have a general legal obligation to send an enquiry or provide optional details. If required fields are missing, the website cannot accept that submission. For an initial enquiry, a city or postcode is normally more appropriate than a recipient’s full residential address.
If you contact us on behalf of a company or another person, provide only information you are authorised to share and tell the relevant person about its use where required.
4. Purposes and legal grounds
Enquiry information is used to understand the request, assess possible service arrangements, communicate about the enquiry, maintain a record of correspondence and handle feedback, complaints or privacy requests. Technical information helps deliver the website, prevent repeated or abusive submissions and investigate failures.
Where UK or EU data protection law applies, the intended grounds are:
- Steps before a contract: where an individual asks about a service they may purchase personally.
- Legitimate interests: responding to business representatives, organising business correspondence and protecting the website, subject to the individual’s interests and rights.
- Legal obligations: where handling or retaining information is required by a specific applicable law.
The privacy acknowledgement confirms that this notice has been presented. It is not permission for unrelated marketing and does not waive your rights. The contact form does not subscribe you to a newsletter or advertising list. Any future optional marketing would need a separate, appropriate process.
5. Access and recipients
Enquiry records are intended for authorised personnel handling the business’s enquiries. Technical service providers may process information to host, store, secure and maintain the service. The website uses Cloudflare-compatible hosting and a D1 database to receive enquiries. Hosting infrastructure may be provided through ChatGPT Sites during preview or directly through Cloudflare Pages for the production deployment.
Where a preview is hosted behind ChatGPT sign-in, the hosting platform handles that access separately. Its sign-in should not be confused with Linton Logistic’s non-operational client-login form.
We do not publish contact-form submissions, provide a public enquiry directory or sell enquiry information. The contact handler does not automatically send enquiries to carriers or add you to an email-marketing service. When operational email notifications are enabled, enquiry details may be processed by Resend and delivered to our Gmail inbox, provided by Google, so our team can handle the request. You may also contact that inbox directly.
Information may need to be disclosed to professional advisers, authorities or other recipients where legally required or necessary to establish or defend legal claims. A future shipment may require relevant information to be shared with an agreed carrier; that is outside the current enquiry form and must be explained before booking.
6. International handling
Internet infrastructure and service providers may process information in more than one country. A service being described as UK or European delivery does not mean every technical system is physically located in those territories.
Where a transfer is restricted under applicable data protection law, an appropriate legal mechanism is required. Depending on the provider and circumstances, this may include an applicable adequacy decision or contractual safeguards. No UK-only or EEA-only hosting commitment is made by this website. Cloudflare describes its processing and transfer arrangements in its Data Processing Addendum. You can request information about the arrangements relevant to your enquiry by contacting us.
You can use the Privacy request topic to request information about the arrangements that apply to the production service.
7. Retention and deletion
Enquiry information should be retained while it is needed to assess and answer the enquiry, complete related correspondence or handle a genuine complaint or dispute. A closed enquiry should be reviewed for deletion when those purposes end. Any longer retention must have a specific reason, such as an applicable recordkeeping requirement or an active legal claim.
Retention is determined by the status and purpose of the enquiry, any continuing service relationship, the need to resolve a complaint or dispute, and applicable recordkeeping obligations. We do not retain information merely because it might be useful at an unspecified future date. Enquiries that no longer serve a valid purpose should be deleted or anonymised, including relevant correspondence held outside the website database.
Abuse-prevention entries expire after their short rate-limit window and are removed as subsequent submissions are processed. Login entries are cleared when the login dialog closes, and the password field is also cleared after each unsuccessful attempt. Hosting logs and backups have separate provider-controlled lifecycles. Information in backups may remain until the relevant backup cycle expires, subject to appropriate access restrictions.
8. Your data protection rights
Depending on the law that applies and the circumstances, you may be entitled to request access to your personal information, correction of inaccurate information, deletion, restriction of processing or a portable copy of information.
You may also object to processing based on legitimate interests. If consent is used for a future optional activity, you may withdraw that consent without affecting earlier lawful processing.
Use the contact form with the Privacy request topic, identify your request and include enough information to locate the relevant enquiry, such as its reference. Do not send identity documents in the initial message. Proportionate identity checks may be necessary before disclosing or changing information about someone.
Requests will need to be handled within the applicable statutory time limits; under UK or EU GDPR, the usual starting point is one month, with qualifications and extensions in permitted circumstances. Rights are not absolute, and any lawful refusal or limitation should be explained.
You may raise a concern with the relevant supervisory authority. In the UK, this is the Information Commissioner’s Office. In the EEA, you may contact the authority relevant to your residence, workplace or the alleged infringement.
9. Security and account information
The contact handler validates submissions, restricts request size, checks the request origin, uses parameterised database statements and limits repeated submissions. It does not offer an anonymous endpoint for reading enquiry records. Access to the hosting and database accounts must be limited to authorised administrators.
No internet service can guarantee absolute security or uninterrupted availability. Do not send passwords, card numbers, identity documents, sensitive cargo documents or other secrets through this enquiry form.
The current client-login interface is a placeholder. It does not transmit or persist the text entered into it and always rejects sign-in attempts. Any future operational accounts will require a new authentication implementation and an updated privacy description.
11. Children and automated decisions
The website is intended for business and delivery enquiries and is not directed at children. Please do not provide a child’s details through the form unless genuinely necessary and lawfully authorised. Information about a child submitted unnecessarily should be removed when identified.
The website does not use enquiry data for automated decisions with legal or similarly significant effects. Simple validation and abuse-prevention checks can block a form submission but do not decide creditworthiness, eligibility for essential services or a contractual entitlement.
12. Updates and contact
This notice should be reviewed whenever the website’s functions, providers, recipients or processing purposes change. The date at the top identifies this version. Material new uses of information must be explained before they begin.
For a question, correction or privacy request, use the contact form and select Privacy request. You may also email lintonlogisticsteam@gmail.com or write to Linton Advisory LTD at 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND.
Need to get in touch?
Use our contact form for an enquiry, feedback or a privacy request.
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